PULLMAN — Schweitzer Engineering Laboratories (SEL) has been awarded the 2024 Dave Kelleher Leadership Award by…
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Local Conservative candidate focused on improving healthcare, making life affordable in B.C.
“I can’t get into to many specifics, but when that happened the [Conservative] party asked if…
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AI Holds Promise for Improving Patient Experience, Survey Finds
What You Should Know: – A new survey conducted by Talkdesk has revealed the growing optimism…
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Improving Patient Engagement Through the Call Center
Clunky appointment scheduling and frustrating call center experiences can drive patients to seek care elsewhere. When…
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Insights on Institutional Fatigue: Combating Healthcare Worker Burnout and Improving Patient Care
Improving workflows A practical way to improve workflows involves streamlining processes with technology. Care teams should…
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Keys to improving patient experience, from the experts
Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more…
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