Tag: member

Medicare Advantage member satisfaction on the decline
Healthcare Finance

Medicare Advantage member satisfaction on the decline

August 26, 2025
admin

Overall customer satisfaction with Medicare Advantage plans is 623 (on a 1,000-point scale), down 29 points…

Continue Reading
Member satisfaction with health plans on the decline
Healthcare Finance

Member satisfaction with health plans on the decline

May 30, 2025
admin

Photo: Jose Luis Pelaez/Getty Images The gap between the highest- and lowest-performing health plans is increasing…

Continue Reading
Payers have poor member digital experiences compared to other industries
Healthcare Finance

Payers have poor member digital experiences compared to other industries

April 13, 2025
admin

Photo: Mo Mo Productions/Getty Images Health insurance members across both commercial and Medicare Advantage plans are…

Continue Reading